Australia

1300 019 987

Warranty & Installation

FREE 3 Years Extended Warranty Online Offer for all Philips screens

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
The benefits of this warranty are in addition to any rights and remedies imposed by Australian State and Federal legislation that cannot be excluded. Nothing in this warranty is to be interpreted as excluding, restricting or modifying any State or Federal legislation applicable to the supply of goods and services which cannot be excluded, restricted or modified.

Standard Manufacturer Warranty

Subject to the terms and conditions below, Avido warrants that the item will be replaced or corrected, if faults arise in the item during the Standard Manufacturer Warranty period of 12 months. This warranty covers items purchased directly from Avido. This warranty covers the original purchaser only and it is not transferrable if the item is sold by the original purchaser. If a fault covered by the warranty appears, Avido will, either:

• repair or replace the item or the defect part of the item free of charge; or
• cause the Product or the defective part of the item to be replaced or repaired by an authorized repair agent.

If the item is capable of retaining user-generated data, repair of the item may result in the loss of the data. User-generated data means any data stored on goods.
Avido reserves the right to replace the item or defective parts of the item with a product or parts and components of similar or better quality, specification, grade and composition where an identical product or component is not available. Items presented for repair may be replaced by refurbished goods of the same type rather than being repaired. Refurbished parts may be used to repair the Product.
The Standard Warranty does not extend to:

• physical damage;
• accessories such as remotes, power adaptors, rechargeable batteries, cables.
• the defects caused by or resulting from causes not attributable to faulty parts or the manufacture of the Product, including but not limited to, defect caused by misuse, neglect, abuse, accidental damage, improper voltage, liquid spillage, vermin infestation, software, or any alterations made to the Product which are not authorised by Avido or authorised agents.

Installation

Avido uses a trusted third-party national installer and takes full responsibility for their work.
Avido liaises on the customers behalf with all correspondence.
They can professionally install your screens onto your wall no matter what the circumstance. Whether it’s a one screen wall mount or an entire video wall - our technicians will mount your screen neatly and professionally, giving you peace of mind that it is secure and safe.

Organise a quote now on:

1300 019 987

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